Free support
Free services and helplines
These services are free or low cost. Many can bring in an interpreter. We checked each phone number and website on 29 September 2026.
Urgent help now
Triple Zero (000)
Call 000 if someone's life is in danger, someone is badly hurt or needs urgent medical help, or you are being threatened. The call is free.
- Phone
- 000
- Cost
- Free
- Languages
- You can ask for an interpreter (TIS) during a 000 call
Details checked 29 September 2026
Lifeline crisis support
Talk to a trained crisis supporter any time, day or night, if you are finding it hard to cope or thinking about suicide. You can call, text or chat online.
- Cost
- Free
- Languages
- Interpreter via TIS National: call 131 450, say your language, then ask for Lifeline 13 11 14. Lifeline has how-to guides in Mandarin, Cantonese, Arabic, Vietnamese, Punjabi, Hindi, Greek, Italian, Spanish and Nepali
Details checked 29 September 2026
Suicide Call Back Service
Free counselling any time for people thinking about suicide, people worried about someone, and people who have lost someone to suicide. Available by phone, online chat and video.
- Phone
- 1300 659 467
- Cost
- Free
- Languages
- Counselling available to people whose first language is not English, through a TIS conference call
Details checked 29 September 2026
13YARN
A 24/7 crisis support line for Aboriginal and Torres Strait Islander people, answered by Aboriginal and Torres Strait Islander crisis supporters. This line is only for Aboriginal and Torres Strait Islander people.
- Phone
- 13 92 76
- Cost
- Free
- Languages
- English
Details checked 29 September 2026
NSW Mental Health Line
A 24/7 phone line in NSW staffed by mental health professionals. They can give advice, do an assessment and refer you to NSW public mental health services. You can call about yourself or someone else.
- Phone
- 1800 011 511
- Cost
- Free
- Languages
- Interpreter via TIS National 131 450; for help in your language you can also call the Transcultural Mental Health Line 1800 648 911
- Where
- New South Wales
Details checked 29 September 2026
1300 MH CALL
A 24/7 phone line that is the way into Queensland public mental health services. Mental health clinicians give support, advice and referrals, including in a crisis.
- Phone
- 1300 642 255
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Queensland
Details checked 29 September 2026
Mental Health Triage Service (SA)
A 24/7 phone line in South Australia that connects you with trained mental health professionals for urgent mental health support.
- Phone
- 13 14 65
- Cost
- Free
- Languages
- Not stated on the page
- Where
- South Australia
Details checked 29 September 2026
Mental Health Emergency Response Line (WA)
A 24/7 phone line for people in the Perth metro and Peel areas having a mental health crisis. Family, carers and health workers can also call.
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Western Australia
Details checked 29 September 2026
Rurallink (WA)
An after-hours mental health phone line for people in regional and remote Western Australia.
- Phone
- 1800 552 002
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Western Australia
Details checked 29 September 2026
Access Mental Health helpline (Tasmania)
A 24/7 phone line for mental health support, assessment and referral, with staff who know Tasmania's mental health services.
- Phone
- 1800 332 388
- Cost
- Free
- Languages
- Not stated
- Where
- Tasmania
Details checked 29 September 2026
Access Mental Health (ACT)
A free 24/7 phone line in the ACT for mental health triage and assessment. Anyone can call, including family, friends and GPs.
- Phone
- 1800 629 354
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Australian Capital Territory
Details checked 29 September 2026
NT Mental Health Line
The Northern Territory's 24-hour mental health phone line.
- Phone
- 1800 682 288
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Northern Territory
Details checked 29 September 2026
SuicideLine Victoria
Free 24/7 counselling for people in Victoria who are thinking about suicide, worried about someone, or have lost someone to suicide. Phone, online chat or video.
- Phone
- 1300 651 251
- Cost
- Free
- Languages
- Has a 'Languages' page on its website
- Where
- Victoria
Details checked 29 September 2026
Talk to someone
Beyond Blue Support Service
Free counselling by phone or webchat, any time, for anyone in Australia who is feeling down, worried or stressed.
- Phone
- 1300 22 4636
- Cost
- Free
- Languages
- Interpreter via TIS National: call 131 450, say your language and ask for Beyond Blue
Details checked 29 September 2026
Medicare Mental Health phone service
Call to talk with a trained professional or peer worker who will help you work out what support you need and connect you to local services. This is not a crisis line.
- Phone
- 1800 595 212
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
Medicare Mental Health Centres
Walk-in centres where anyone can get free mental health and wellbeing support. You do not need a referral, appointment or Mental Health Treatment Plan.
- Phone
- 1800 595 212
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
Medicare Mental Health Check In
A free service for people aged 16 and over who are starting to feel down, anxious or overwhelmed. After a phone assessment you get online programs, with phone or video check-ins from a trained practitioner.
- Phone
- 1800 595 212
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
healthdirect helpline (1800MEDICARE)
Talk to a registered nurse any time, day or night, about any health worry. They can tell you whether to see a GP, manage at home or go to hospital, and may arrange a call or video call from a GP.
- Cost
- Free
- Languages
- Interpreter via TIS National: call 131 450 and ask to be transferred to the helpline
Details checked 29 September 2026
QLife
Free peer support by phone or webchat for LGBTIQ+ people who want to talk about sexuality, gender, bodies, feelings or relationships. Staff and volunteers are LGBTIQ+ themselves.
- Phone
- 1800 184 527
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
Rainbow Door
A free helpline for LGBTIQA+ Victorians and their friends and family, giving information, support and referrals. You can call or text.
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Victoria
Details checked 29 September 2026
1800RESPECT
The national counselling, information and support service for anyone affected by domestic, family or sexual violence, and for people supporting them. Call, text, chat or video call, any time.
- Cost
- Free
- Languages
- Free interpreter via TIS National: ask when you call, or call 131 450 and ask for 1800RESPECT; site has information in other languages
Details checked 29 September 2026
MensLine Australia
Free phone, online and video counselling for men, any time, about mental health, relationships, anger, family violence, stress or suicidal thoughts.
- Phone
- 1300 78 99 78
- Cost
- Free
- Languages
- Service information in 14 languages: Arabic, Simplified and Traditional Chinese, Farsi, Greek, Hindi, Korean, Punjabi, Spanish, Tagalog, Tamil, Thai, Vietnamese, Italian
Details checked 29 September 2026
SANE
Support for people living with ongoing or complex mental health issues or trauma, and for their family and friends. Includes free online forums (open 24/7), a self-paced recovery program and counselling.
- Phone
- 1800 187 263
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
Carer Gateway
Free help for people who care for a family member or friend, including counselling, respite (a break from caring) and practical support.
- Phone
- 1800 422 737
- Cost
- Free
- Languages
- Interpreter via TIS National: call 131 450, say your language, and ask them to call Carer Gateway. Translated resources available
Details checked 29 September 2026
National Dementia Helpline
Free, confidential information and support any time for people living with dementia, their carers and families, and anyone worried about memory changes.
- Phone
- 1800 100 500
- Cost
- Free
- Languages
- Interpreter via TIS National 131 450
Details checked 29 September 2026
Relationships Australia
Counselling for individuals, couples and families, family dispute resolution and support for people affected by family violence, with services in every state and territory.
- Phone
- 1300 364 277
- Cost
- Varies
- Languages
- Not stated on the national page
Details checked 29 September 2026
Mental Health and Wellbeing Locals (Victoria)
Free local mental health services for Victorians aged 26 and over. You do not need a GP referral, Medicare card or mental health plan.
- Cost
- Free
- Languages
- Fact sheets in 10+ languages on the Better Health Channel page
- Where
- Victoria
Details checked 29 September 2026
Transcultural Mental Health Line (NSW)
A free phone line for people from multicultural backgrounds in NSW. You can get information in your language and be linked to counsellors, GPs, psychologists and public mental health services.
- Phone
- 1800 648 911
- Cost
- Free
- Languages
- Bilingual support; interpreter via TIS National 131 450; resources in 42 languages
- Where
- New South Wales
Details checked 29 September 2026
Queensland Transcultural Mental Health Centre (QTMHC)
A statewide Queensland service for people of all ages from multicultural backgrounds. It offers mental health advice, assessment and support, with access to more than 100 bicultural workers. You, your family or a service can refer.
- Cost
- Free
- Languages
- Bicultural workers; translated resources
- Where
- Queensland
Details checked 29 September 2026
Witness to War hotline
A free, confidential multilingual phone line for people in Australia who are affected by war or conflict overseas. Staffed by mental health practitioners and bicultural workers.
- Phone
- 1800 845 198
- Cost
- Free
- Languages
- Arabic, Hebrew, Dari, Ukrainian, English, plus interpreters for other languages
Details checked 29 September 2026
Language and interpreting
TIS National (Translating and Interpreting Service)
A phone interpreting service in more than 150 languages, available 24 hours. Call to get an interpreter so you can talk to government, health, community and other services.
- Phone
- 131 450
- Cost
- Varies
- Languages
- More than 150 languages
Details checked 29 September 2026
Medical Practitioners' Priority Line (TIS National)
A priority phone line so GPs and specialists in private practice can get a free interpreter for Medicare-rebatable appointments. Practice nurses and reception staff can use it too. The doctor needs a TIS client code.
- Phone
- 1300 131 450
- Cost
- Free
- Languages
- More than 150 languages via TIS National
Details checked 29 September 2026
Free Interpreting Service for allied health
Some private allied health workers, including psychologists, social workers, occupational therapists and registered counsellors, can get free interpreters if they work in an approved local government area and the client is eligible for Medicare.
- Cost
- Free
- Languages
- More than 150 languages via TIS National
Details checked 29 September 2026
Information in your language
Embrace translated mental health information
A national library of mental health information in many languages. Search by topic, such as anxiety, depression, trauma or how to get help, and by language.
- Cost
- Free
- Languages
- Arabic, Assyrian, Bengali, Burmese, Chinese (Simplified and Traditional), Dari, Dinka, Filipino (Tagalog), Greek, Hazaragi, Hindi, Italian, Karen, Khmer, Nepali, Persian (Farsi), Punjabi, Swahili, Tamil, Vietnamese and English
Details checked 29 September 2026
Beyond Blue: mental health information in your language
Easy-to-read information about mental health, depression, anxiety and how to get help, in several languages. Also explains how to talk to a Beyond Blue counsellor with an interpreter.
- Cost
- Free
- Languages
- Easy English, Simplified Chinese, Traditional Chinese, Arabic, Vietnamese, Punjabi
Details checked 29 September 2026
Health Translations
A free online library of translated health and wellbeing information from trusted Australian sources, including mental health.
- Cost
- Free
- Languages
- Many languages (over 40,000 multilingual resources)
- Where
- Victoria
Details checked 29 September 2026
headspace translated factsheets
Short factsheets about headspace and tips for a healthy headspace, for young people and families in other languages.
- Cost
- Free
- Languages
- Arabic, Simplified Chinese, Filipino, Hindi, Korean, Nepali, Punjabi, Spanish, Urdu, Vietnamese
Details checked 29 September 2026
Multicultural mental health resources (NSW TMHC)
Mental health resources you can download in more than 40 languages, for families, older people, children, carers, refugees and more.
- Cost
- Free
- Languages
- More than 40 community languages
- Where
- New South Wales
Details checked 29 September 2026
Refugee and trauma support
FASSTT network
A national network of eight specialist services, one in each state and territory, that help people from refugee backgrounds recover from torture and trauma. Use it to find the service in your state.
- Cost
- Free
- Languages
- Varies by member agency
Details checked 29 September 2026
Foundation House
Free counselling and support in Victoria for people from refugee backgrounds who have experienced torture or other traumatic events. You can refer yourself, or someone can call for you with your permission.
- Phone
- (03) 9389 8900
- Cost
- Free
- Languages
- Free professional interpreters; or call TIS 131 450 and ask them to call Foundation House
- Where
- Victoria
Details checked 29 September 2026
STARTTS
Free counselling and support in NSW for refugees and people seeking asylum who experienced war, persecution or violence before coming to Australia. Anyone can make a referral.
- Phone
- (02) 9646 6700
- Cost
- Free
- Languages
- Brochures in many languages
- Where
- New South Wales
Details checked 29 September 2026
QPASTT
Free counselling and support in Queensland for people of all ages from refugee backgrounds who have experienced torture, trauma or war. Anyone can refer, including yourself or family.
- Phone
- (07) 3391 6677
- Cost
- Free
- Languages
- Free professional interpreters
- Where
- Queensland
Details checked 29 September 2026
ASeTTS
Free counselling and support in Western Australia for people from refugee-like backgrounds who experienced torture or trauma and are struggling with its effects. You can refer yourself.
- Phone
- (08) 9227 2700
- Cost
- Free
- Languages
- Website in Arabic, English, Malay, Spanish and Tamil
- Where
- Western Australia
Details checked 29 September 2026
STTARS
Free counselling in South Australia for people from refugee and refugee-like backgrounds, including people seeking asylum, no matter how long they have been in Australia. You can refer yourself.
- Phone
- (08) 8206 8900
- Cost
- Free
- Languages
- Many multilingual counsellors; professional interpreters arranged when needed
- Where
- South Australia
Details checked 29 September 2026
Phoenix Centre
Free and confidential counselling in Tasmania for people from refugee and migrant backgrounds, including survivors of torture and trauma. Offices in Hobart and Launceston.
- Phone
- (03) 6221 0999
- Cost
- Free
- Languages
- Accredited interpreters provided as needed
- Where
- Tasmania
Details checked 29 September 2026
Companion House
Medical care, counselling and support in Canberra for adults and children who came to Australia to be safe from persecution, torture and war. You can refer yourself.
- Phone
- (02) 6251 4550
- Cost
- Free
- Languages
- Interpreters available
- Where
- Australian Capital Territory
Details checked 29 September 2026
Melaleuca Australia
Counselling and wellbeing support in Darwin for refugees and humanitarian entrants who have difficulties from what happened to them before coming to Australia. Also offers settlement and family services.
- Phone
- (08) 8985 3311
- Cost
- Varies
- Languages
- Not stated on the page
- Where
- Northern Territory
Details checked 29 September 2026
ASRC Health Centre
Free health care in Victoria for people seeking asylum, including GPs and mental health support. It focuses on people who do not have Medicare.
- Phone
- (03) 9274 9898
- Cost
- Free
- Languages
- Not stated on the page
- Where
- Victoria
Details checked 29 September 2026
Red Cross migration support
Help for refugees, people seeking asylum, people in immigration detention and others affected by migration. Includes emergency relief for people on temporary visas and help finding missing family members.
- Phone
- 1800 733 276
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
AMES Australia
Settlement support for refugees and migrants, including English classes, training and help finding work. Delivers the Humanitarian Settlement Program for new arrivals.
- Phone
- 13 26 37
- Cost
- Varies
- Languages
- Not stated on the page
- Where
- New South Wales, South Australia, Tasmania, Victoria
Details checked 29 September 2026
Settlement Services International (SSI)
Settlement programs for refugees, humanitarian entrants, people seeking asylum and other migrants, including help for newly arrived young people.
- Phone
- (02) 8799 6700
- Cost
- Varies
- Languages
- Not stated on the page
- Where
- Australian Capital Territory, New South Wales, Northern Territory, Queensland, Tasmania, Victoria, Western Australia
Details checked 29 September 2026
Young people
headspace centres
Youth mental health centres for young people aged 12 to 25, in more than 150 communities. Help with mental health, physical and sexual health, alcohol and drugs, and work or study. Some services need a GP referral, and headspace can help you get one.
- Cost
- Low cost
- Languages
- You can ask for an interpreter
Details checked 29 September 2026
eheadspace (online and phone support)
Free and confidential online chat, email and phone support with a mental health clinician for young people aged 12 to 25 and their families.
- Phone
- 1800 650 890
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
Kids Helpline
Free, private counselling any time by phone or webchat for children and young people aged 5 to 25. You can talk about anything, such as family, school, friends or feelings.
- Phone
- 1800 55 1800
- Cost
- Free
- Languages
- Can arrange an interpreter: ask when you call
Details checked 29 September 2026
ReachOut
A free, anonymous online mental health service for young people, with articles, tools and one-to-one peer chat for ages 16 to 25. It also has advice for parents, carers and schools.
- Cost
- Free
- Languages
- Not stated on the page
Details checked 29 September 2026
Centre for Multicultural Youth (CMY)
A Victorian organisation that supports young people from migrant and refugee backgrounds aged about 12 to 25, with outreach, one-to-one case management, mentoring, and help with study and work.
- Phone
- (03) 9340 3700
- Cost
- Varies
- Languages
- Not stated on the page
- Where
- Victoria
Details checked 29 September 2026
Study Melbourne Hub
A free drop-in centre in Melbourne for international students, with confidential wellbeing and welfare advice, free legal advice on work and housing, and job-ready help. Support in your preferred language.
- Phone
- 1800 056 449
- Cost
- Free
- Languages
- Language support available in a student's preferred language
- Where
- Victoria
Details checked 29 September 2026
Find a practitioner
Find a Psychologist
Search for psychologists in private practice near you or by telehealth. After searching, you can filter results to find a psychologist who speaks your language.
- Cost
- Varies
- Languages
- Bilingual psychologists including Arabic, Cantonese, Greek, Italian, Mandarin and many other languages
Details checked 29 September 2026
healthdirect Service Finder
Search by suburb or postcode to find GPs, psychiatrists, pharmacies, hospitals and other health services. You can filter for bulk billing.
- Cost
- Free
- Languages
- Some health information on healthdirect is available in Arabic, Bengali, Chinese and Vietnamese
Details checked 29 September 2026
Community practitioner directories
Shapes and Sounds: Asian Australian Mental Health Practitioner List
A list of psychologists, counsellors and social workers with Asian Australian lived experience. Run by Shapes and Sounds, a social enterprise. Practitioners add themselves.
- Cost
- Free to search. Session fees vary
- Languages
- Many Asian languages; check each practitioner
- Where
- New South Wales, Queensland, South Australia, Victoria, Western Australia
Details checked 30 September 2026
Centre for Muslim Wellbeing: Professionals list
A national list of Muslim mental health and wellbeing professionals. The Centre helps people find the right support. It is a navigation service, not a clinical service.
- Cost
- Free to search. Session fees vary
- Languages
- Many languages; check each professional
Details checked 30 September 2026
Muslim Mental Health Professionals (MMHP)
A volunteer-led not-for-profit network of Muslim mental health professionals in Australia, with a directory you can search.
- Cost
- Free to search. Session fees vary
- Languages
- Check each professional
Details checked 30 September 2026
Christian Counsellors Association of Australia: Find a Counsellor
A map search for counsellors who are members of the Christian Counsellors Association of Australia.
- Cost
- Free to search. Session fees vary
- Languages
- Check each counsellor
Details checked 30 September 2026
South Asian Therapist Registry (Australia)
A registry of South Asian therapists working in Australia, kept by Insession Counselling.
- Cost
- Free to search. Session fees vary
- Languages
- Many South Asian languages; check each therapist
Details checked 30 September 2026
South Asian Therapists: Australia
An international directory of South Asian therapists. This link shows therapists in Australia.
- Cost
- Free to search. Session fees vary
- Languages
- Check each therapist
Details checked 30 September 2026
Pola Practice: Community directory
A free community directory of therapists of colour in Australia and Aotearoa New Zealand.
- Cost
- Free to search. Session fees vary
- Languages
- Check each therapist
Details checked 30 September 2026
Training for workers
Victorian Transcultural Mental Health (VTMH)
Victoria's lead service for building culturally responsive mental health care. Offers workshops, webinars, online learning, consultation and the Partners in Diversity program for services. It does not see members of the public.
- Phone
- (03) 9231 3300
- Cost
- Varies
- Where
- Victoria
Details checked 29 September 2026
Framework for Mental Health in Multicultural Australia
A free, self-paced online learning tool that helps mental health and suicide prevention services check and improve how well they serve multicultural communities. Registration is needed.
- Cost
- Free
Details checked 29 September 2026
Mental Health First Aid Australia
Courses that teach people how to help someone who is having a mental health problem or crisis. Includes courses for adults, for people supporting young people, teens, and older people, plus Aboriginal and Torres Strait Islander courses.
- Cost
- Varies
Details checked 29 September 2026
Orygen: Cultural diversity and mental wellbeing resources
Free practice resources for workers supporting young people from diverse cultural backgrounds, including fact sheets, toolkits, podcasts, videos and webinars.
- Cost
- Free
Details checked 29 September 2026
Transcultural clinical consultation (QTMHC)
Help for Queensland clinicians and services working with people from multicultural backgrounds, including clinical consultation, cultural training and multilingual information.
- Phone
- (07) 3317 1234
- Cost
- Free
- Where
- Queensland
Details checked 29 September 2026
Transcultural Mental Health Centre (NSW) for professionals
Clinical consultation for public mental health services, and education and training for health professionals working with multicultural communities in NSW.
- Phone
- (02) 9912 3850
- Cost
- Varies
- Where
- New South Wales
Details checked 29 September 2026
Research and policy hubs
Mental Health Australia
The national peak body for the mental health sector. It works on policy and advocacy and runs the Embrace Multicultural Mental Health project. It does not provide crisis or clinical services.
- Cost
- Free
Details checked 29 September 2026
Suicide Prevention Australia
The national peak body for the suicide prevention sector, working on advocacy and policy. It does not give crisis support; it points people to Lifeline and the Suicide Call Back Service.
- Cost
- Free
Details checked 29 September 2026
Black Dog Institute
A medical research institute focused on mental health for all ages. It also offers free online self-help tools such as myCompass for mild to moderate depression, anxiety and stress.
- Cost
- Free
- Languages
- Not stated
Details checked 29 September 2026
Multicultural Youth Advocacy Network (MYAN)
The national peak body for young people from refugee and migrant backgrounds. It works on policy, research, youth leadership and training for the sector. It does not provide direct support services.
- Cost
- Free
Details checked 29 September 2026